Politique d'expédition

PRODUCTION DELAY: Most items* ship within 1-5 business days. *Except for custom size rings and solid gold designs, which can take 1-2 weeks to ship.

CANADIAN ORDERS:

• STANDARD MAIL: Jewelry will be shipped in a safe-to-travel envelope with Canada Post regular mail (2-15 business days - no tracking).
• EXPEDITED PARCEL: Jewelry will be shipped in a safe-to-travel envelope (2-15 business days - includes tracking).
• FREE XPRESS POST: Orders over $100 CAD will be shipped with tracking for free!

US ORDERS:

• SMALL PACKET: Jewelry will be shipped in a safe-to-travel envelope with Canada Post / USPS regular mail (5-15 business days - no tracking).
• TRACKED PACKET, XPRESS & DHL: Jewelry will be shipped in a safe-to-travel envelope with a gift box (2-15 business days - includes tracking).
• FREE TRACKED PACKET: Orders over $100 CAD will be shipped with tracking for free!

CUSTOM & TAXES: Any custom or duty charges are the responsibility of the buyer, so please check with your customs office if you are concerned about possible tariffs.

*Covid-19 Update* Most delivery services have lifted their delay standards and guarantees because of the pandemic. Your understanding regarding delay would be appreciated. No shipments will be considered lost before 90 days from shipping date.

You can contact me at info@flesch.ca if you have a special delay or request regarding your delivery.