*Covid-19 Update* Most delivery services have lifted their delay standards and guarantees because of the pandemic. Your understanding regarding delay would be appreciated. No shipments will be considered lost before 90 days from shipping date.
PRODUCTION DELAY: Most items* ship within 1-5 business days. *Except for custom size rings and solid gold designs, which can take 1-2 weeks to ship.
- SMALL PACKET: Jewelry will be shipped in a safe-to-travel envelope with Canada Post / USPS regular mail (5-15 business days - no tracking).
- TRACKED PACKET, XPRESS & DHL: Jewelry will be shipped in a safe-to-travel envelope with a gift box (2-15 business days - includes tracking).
- FREE TRACKED PACKET: Orders over $100 CAD will be shipped with tracking for free!
CUSTOM & TAXES: Any custom or duty charges are the responsibility of the buyer, so please check with your customs office if you are concerned about possible tariffs.
You can contact me at firstname.lastname@example.org if you have a special delay or request regarding your delivery.